Scope
This policy applies to deepscilabs.com and its contact form. Product-specific privacy notices, including Kultara, are provided separately where appropriate.
Information we process
When you contact us, we process the information you choose to provide, such as your name, email address, organization, inquiry category and message. Our infrastructure may also process standard technical information needed to deliver and secure the site, such as IP address, request metadata and security signals.
Why we use it
- to respond to inquiries and support requests;
- to protect the website and contact endpoint from abuse;
- to maintain the reliability and security of our services;
- to meet applicable legal obligations.
Service providers and transfers
We use infrastructure and service providers where necessary to operate the website and communications. Because DeepSci Labs LLC is a U.S. company and its providers may operate internationally, information can be processed outside your country. Where applicable, transfers are handled under the safeguards required by relevant law.
Retention
Contact and technical information is retained only for as long as reasonably necessary for the purpose for which it was collected, including correspondence, security, dispute resolution and legal requirements.
Cookies
The public DeepSci Labs website is designed to function without non-essential advertising or tracking cookies. If this changes, this notice will be updated and any consent mechanism required by law will be added.
Your rights
Depending on where you live, you may have rights to access, correct, delete, restrict or object to certain processing of your personal information. Use the contact page for privacy requests.